Overview
The Ghost Production offers a complete Custom Services, allowing you to work directly with verified producers to create, remix, mix, or master music made exclusively for you.
Each custom order follows a secure, structured process that ensures transparency, exclusivity, and full legal protection for both buyer and producer.
This article explains how custom services work, what each service type means, and how your rights and payments are handled under The Ghost Production’s Terms of Use.
1. Available Custom Services
| Service Type | Description |
|---|---|
| Original Track | A fully custom track created from scratch based on your references and direction. Ideal for DJs and artists who want a unique, exclusive release. |
| Remix | A professional remix of an existing song. You provide stems or the original track, and the producer delivers a creative reinterpretation in your desired style. |
| Co-Production | A collaborative process where you and the producer work together — perfect if you already have a draft or partial idea. |
| Mixing | Professional mix engineering that balances and enhances all elements of your production for a clean, polished sound. |
| Mastering | Final loudness and tonal balancing to prepare your track for streaming platforms, radio, or label delivery. |
| MIDI Creation | Custom-made chord progressions, melodies, or MIDI ideas created to fit your genre, mood, and BPM. |
All services are one-time, exclusive projects. When the producer has signed the Custom Service Agreement, you sign it at the deposit checkout and both of you receive it as a PDF. It sets out what rights pass to you, the refund rules and confidentiality. Orders of producers who have not signed follow section 12 of the Terms of Use.
2. How the Ordering Process Works
Step 1 – Select a Producer or Service
Browse verified producers offering custom services. Each producer lists their available services, genres, pricing tiers, delivery times, and revision options.
Step 2 – Fill Out the Creative Brief
When placing your order, you’ll describe your request, including:
- Service type (e.g., Original Track, Remix, Mixing, etc.)
- Genre, BPM, and key
- Mood or reference artists
- Any specific instructions or add-ons (vocals, stems, fast delivery)
Step 3 – Pay the Deposit
To begin, a 30 % deposit is required. With the Custom Service Agreement it is refunded in full if you cancel before the first demo.
The producer will not start working until the deposit is received.
Important: Paying the deposit does not grant you any rights to the demo or unfinished work.
The rights pass to you only when the order is paid in full and the final files are delivered.
Step 4 – Demo Stage and Revisions
Once the producer completes the demo, you’ll receive a preview through your order dashboard.
You can request revisions or feedback using the built-in chat.
All communication and file transfers must occur within the platform for security and tracking.
Step 5 – Approve and Pay the Balance
When you approve the demo, you’ll pay the remaining 70 % balance to finalize the order.
Once payment is complete, the producer will deliver all final files.
Step 6 – Final Delivery
Your completed order includes:
- Mastered and unmastered versions (WAV + MP3)
- Stems and MIDI (if applicable)
- Project file (if requested)
- Final mix or master (depending on the service type)
You now own full exclusive rights to the delivered work.
3. Cancellations and Refund Policy
- Orders with the Custom Service Agreement: the 30 % deposit is refunded in full if you cancel before the first demo, or if the producer cancels, never starts or misses the demo deadline. After an on-time first demo it is not refunded.
- A change of mind after an on-time first demo does not give a refund of the deposit.
- Orders of producers who have not signed the agreement follow section 12 of the Terms of Use. Our support team reviews each cancellation.
- The Ghost Production may mediate disputes between buyers and producers to ensure fairness.
Until full payment is made, the producer retains ownership of all created material, and you may not use, release, or distribute the demo.
4. Communication and Revisions
All communication must take place inside your order dashboard using the integrated chat system.
External messaging, file-sharing, or payments outside the platform are strictly prohibited.
Revisions are included according to each producer’s listing.
Once revisions are completed and the order is marked as Delivered, the project is finalized.
5. AI and Sample Policy
- AI-generated instrumentals are strictly prohibited.
- AI-generated vocals are allowed only if clearly disclosed on the service listing and commercially cleared.
- Producers must provide transparent information on any sample or vocal used.
These conditions protect both the buyer’s rights and the platform’s integrity.
6. Rights Transfer and Ownership
After final payment:
- You receive exclusive, worldwide rights to the finished work.
- The producer loses all ownership and cannot reuse any part of the project.
7. Summary
| Stage | Description |
|---|---|
| Deposit | 30 % upfront, refunded in full before the first demo on orders with the agreement |
| Demo | Shared privately via dashboard |
| Revisions | Allowed within producer’s terms |
| Final Payment | 70 % before delivery |
| Rights Transfer | When paid in full and the final files are delivered |
| Communication | Must stay on-platform |