Buyers

How to Cancel Your Subscription

3 weeks ago

If you'd like to cancel your subscription, you can do so at any time. For subscriptions purchased through our website Log in to your account. Open the tool you subscribed…

How to Delete or Deactivate Your Account

2 weeks ago

If you'd like to permanently delete your The Ghost Production account, you can submit a deletion request here: 👉 Delete Account What gets deleted? Your deletion request permanently removes: Your…

Buyers FAQ – Complete Guide to Buying, Owning, and Releasing Tracks

10 months ago

Overview This FAQ explains everything buyers need to know before and after purchasing from The Ghost Production — including how ghost production works, what’s included with your purchase, how to…

Order Troubleshooting and Common Issues (Custom Services)

10 months ago

Overview Although most custom service orders on The Ghost Production run smoothly, technical or communication issues can occasionally occur.This article lists the most common problems buyers may encounter during or…

Understanding Deposits and Final Payments (Custom Services)

10 months ago

Overview Every Custom Service order on The Ghost Production uses a two-part payment system — a 30 % deposit to begin production and a 70 % final payment after you…

Custom Service Order Statuses Explained

10 months ago

Overview Every Custom Service order on The Ghost Production goes through several stages — from payment to final delivery.Each order status represents a specific part of the process and helps…

Custom Service Communication Rules and Etiquette

10 months ago

Overview Clear and professional communication is essential for a smooth custom service experience on The Ghost Production.This article explains how to communicate effectively with your producer, what is allowed, and…

Revision Limits and Extra Revision Options (Custom Services)

10 months ago

Overview Every Custom Service on The Ghost Production includes a specific number of free revisions, defined by the producer.Revisions allow you to request changes to your demo before approving the…

How to Approve and Finalize Your Custom Order

10 months ago

Overview Once your custom project is finished and you’re satisfied with the final demo, the next step is to approve the order.Approving your order confirms that the work meets your…

What to Do If You’re Not Satisfied with the Demo (Custom Services)

10 months ago

Overview After placing a custom order on The Ghost Production, your producer will send you a demo version of your project once the first stage of production is complete.If the…